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Meet Eve — your
logistics AI assistant

Zelh AI enhances the capabilities of dispatchers, support representatives, and trackers by streamlining operations without breaks or burnout.

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Frequently Asked Questions

Here you'll find straight answers to the things most logistics teams ask before they let an AI handle shipments, calls, or documents.

Priority Support

We tailor every launch to your operation's size and speed.

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Logistics-trained support team
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Fast answers from humans
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Guidance that scales with you
Need help or just want to talk through your use case?
We're here: support@zelh.ai

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What types of tasks can Zelh AI handle?
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Zelh manages voice calls, emails, document retrieval, quote collection, rate negotiation, tracking updates, and even fraud checks. It takes over your team’s repetitive tasks across channels and fully handles them.
How is Zelh AI different from a call bot or chat assistant?
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It doesn’t follow scripts. It follows logic. It switches between tasks, channels, and tones and understands how freight flows work in the real world. It’s like a full AI teammate.
Does it replace humans or just support them?
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It can do both actually. Zelh fully replaces dispatcher-level tasks and track & trace roles, or runs alongside your team as backup. One assistant can do the work of five, without breaks or burnout.
Can it really talk to customers and carriers like a person?
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Yes. Zelh speaks with a lifelike voice, emotional tone control, and business-appropriate pacing. You choose how it sounds — confident, helpful, even assertive in negotiations.
How does AI assistant Eve learn or adapt to our business?
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Eve fits into your workflow from day one and keeps getting smarter as your team grows. You can adjust how it sounds, thinks, and responds (no developers needed). It learns from your data and adapts to how you work.
How long does it take to go live?
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A couple of days. We analyze your flow, build your customized AI teammate, and plug it into your tools. No heavy lifting, no long contracts.
Do I need developers to launch it?
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Nope. Zelh AI is no-code where it counts. You manage prompts, workflows, and behavior visually, no dev team required.
Can I customize what the assistant says or how it behaves?
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Absolutely! Want it more assertive? More friendly? Want to change how it handles quotes or updates? You’re in full control.
What kind of support do we get during setup?
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You’ll have our logistics-savvy onboarding team at your side. We set up the assistant for your work and show you how to adapt it anytime.
What if our workflows are messy or non-standard?
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That’s exactly what we are stars in. We build AI flows that match your reality, not some idealized “template.” Your process becomes your automation.
How many roles can Zelh actually replace?
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One assistant can cover the work of 5 people — dispatchers, trackers, and support agents. It doesn’t sleep, it doesn’t slow down, and it scales with your team.
What kind of ROI do your clients see?
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Clients like Grain and Guardian save hours daily and slash labor costs. One even dropped 3 trackers after launching Zelh. It pays for itself fast.
Will it help during busy seasons or staffing shortages?
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Definitely. Zelh handles volume spikes without hiring or training. It’s your 24/7 backup plan and your competitive edge.
Can it help us quote faster and win more loads?
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Yes. Zelh collects quotes via calls and email, summarizes them, and follows up, so your reps move faster and never miss a deal.
How does it improve customer experience?
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Your clients get instant status updates, proactive follow-ups, and smooth communication. No more “let me check and get back to you”.
Does Zelh integrate with our TMS or CRM?
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Zelh integrates with your TMS, CRM, email inboxes, messaging apps, VOIP systems, and document platforms. Our assistant connects with where you work and keeps everything updated in real time.
Will it work with our shared inboxes or VOIP lines?
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Yes, it will. Zelh works smoothly with shared inboxes and VOIP lines. If you’re using tools like Gmail, Outlook, Slack, or RingCentral, the assistant can plug in and start handling routine tasks without disrupting your current setup.
Can we manage workflows visually?
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Yes. You’ll have a clear dashboard to tweak logic, tune tone, and add steps (again, no engineering needed).
Does it sync data across systems?
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Zelh updates shipment info, statuses, and docs across your stack — email, TMS, spreadsheets, and beyond.
Can we deploy it team by team, or all at once?
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Your call. Start small or scale fast. Zelh adapts to your structure — one assistant per team, flow, or client.
Is our data safe with Zelh AI?
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Yes. We follow enterprise-grade security standards, encrypt all data, and give you full control over access.
Can we see what the AI is doing?
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Everything is logged. You can read transcripts, review decisions, and track activity in real time.
Can we intervene or override its actions?
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Always. You can pause flows, take over conversations, or roll back to earlier logic — nothing’s locked in.
Is it compliant with logistics industry requirements?
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Zelh AI is built with logistics in mind. We’re ready for your audit trail, your SLAs, and your client standards.
Who owns the assistant’s training and data?
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You do. The assistant runs on your logic, your rules, and your flow. We just make it powerful, and you make it yours.

Priority Support

We tailor every launch to your operation's size and speed.

i
Logistics-trained support team
i
Fast answers from humans
i
Guidance that scales with you
Need help or just want to talk through your use case?
We're here: support@zelh.ai
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